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Technical support

Our technical support service guarantees fast and competent assistance for your software. A team of experts is always available to solve problems, provide updates, and guide you in optimal use, ensuring operational continuity and daily efficiency.



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Contact us

We would love to hear from you! If you have any questions, feedback, or need assistance, please don't hesitate to contact us using the contact details provided or the form below. Our team is here to help and will respond as soon as possible. Thank you for contacting us!​

E-mail

       support@ltsoft.it

 Phone

       +39 0523 381216


Create a ticket

Send us your request, and we will automatically create a ticket where you can follow all the progress of your report.


Frequently asked questions

Here are some of the most common questions about LTsoft support.

You can contact the support team by email at support@ltsoft.it, by calling +39 0523 381216, or by using the live chat feature.

To open a support ticket directly, you can also use the form above.

Support is available by phone every day from Monday to Friday from 8:30 a.m. to 5:30 p.m.

If support is unavailable at the time of your request, you can still send an email or use the form above. 

One of our technicians will handle your request as soon as possible and get back to you.

Contact your sales representative at their direct number. They are available 24/7 and will handle your request as quickly as possible.

All documentation on the software we distribute is available in our knowledge base. Contact our technical support team to get exactly what you need.

Urgent requests are handled immediately, with a resolution time that never exceeds two hours.

You will receive an email with a reference code for each request. Using this code, you can check the status or review the details of each contact with our support team at any time.